PHARMACY OPERATIONS MANAGER

The Pharmacy Operations Manager oversees and supports the daily functions of the inpatient pharmacy department. This role is responsible for managing the day-to-day operations of the inpatient pharmacy with responsibilities including, but not limited to workflow, staffing, inventory, regulatory compliance and improvement efforts while fostering collaboration with the interdisciplinary team to contribute to organizational goals. 

Working Conditions

Work Schedule:

• 40 hrs per week (Salary) 
• Rotating day and evening shift depending on the needs of the department
• Rotating weekend call 

Essential Duties

• Operational Leadership: Supervise daily pharmacy activities and workflow, ensuring efficiency and a patient-centered environment
• Team Management: Hire, train, schedule and evaluate pharmacy technicians and support staff, lead staff meetings and performance discussions
• Inventory and Procurement: Oversee medication ordering, stock management and inventory control
• Compliance and Safety: Develop or update SOPs, maintain adherence to federal, state and accrediting body regulations (USP, 340B Program, Joint Commission, IDPH, DNV, etc). Conduct internal audits and quality initiatives 
• Financial Oversight: Assist in budgeting, monitor financial performance, manage costs and analyze metrics to guide decision making
• Continuous Process Improvement: Drive initiatives such as Lean processes, technology adaptation and service enhancements to streamline operations
• Interdisciplinary Collaboration: Represent the pharmacy department on assigned Riverside Medical Center (RMC) committees
• Projects as assigned

Staff education and competencies.

• Supervises activity in the IV Admixture room and assists as necessary.
• Provides proper supervision of technician work.
• Verifies all medication orders with a copy of the physician's original order.
• Processes or supervises the filling of medication orders and outpatient prescriptions.

Preferred Experience

• Inpatient pharmacy experience preferred 
• Management or leadership experience preferred 
• Board certification preferred 
• Leadership, operational planning, inventory control, regulatory compliance, financial acumen, communication and proficiency with pharmacy management systems

Required Licensure/Education

• Graduate of an accredited College of Pharmacy
• Current and active Illinois Pharmacist License

Employee Health Requirements

Exposure/Sensory Requirements

Exposure to:

• Chemicals: Various chemotherapy agents
• Video Display Terminals: Average
• Blood and Body Fluids: None
• TB or Airborne Pathogens: Contact with outpatients filling prescriptions.

Sensory requirements (speech, vision, smell, hearing, touch):

• Speech: Needed for communication with physicians and nursing staff.
• Vision: Needed to read measured amounts of drugs, assist in proper medication identification.
• Smell: N/A
• Hearing: Able to consult with physicians and nursing staff.
• Touch: Needed for writing, computer entry, filing.
• Activity/Lifting Requirements

Percentage of time during the normal workday the employee is required to:

• Sit: 30%
• Twist: 0%
• Stand: 59%
• Crawl: 0%
• Walk: 10%
• Kneel: 0%
• Lift: 1%
• Drive: 0%
• Squat: 0%
• Climb: 0%
• Bend: 0%
• Reach above shoulders: 20

The weight required to be lifted each normal workday according to the continuum described below:

• Up to 10 lbs: Frequently
• Up to 20 lbs: Occasionally
• Up to 35 lbs: Occasionally
• Up to 50 lbs: Not Required
• Up to 75 lbs: Not Required
• Up to 100 lbs: Not Required
• Over 100 lbs: Not Required

Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.):

• Occasional handling of cases of IV solutions. 
• Entails carrying boxes of 20-30#, distances of up to 50'. 
• Sometimes lifting up to 4' is required.

Maximum consecutive time (minutes) during the normal workday for each activity:

• Sit: 15
• Twist: 0
• Stand: 60
• Crawl: 0
• Walk: 20
• Kneel: 0
• Lift: 2
• Drive: 0
• Squat: 0
• Climb: 0
• Bend: 0
• Reach above shoulders: 5
• Repetitive use of hands (Frequency indicated): Simple grasp Normal weight:< 5# All Day 
• Pushing &pulling Normal weight: None
• Fine Manipulation: Computer keyboard, counting/pouring, measuring
• Repetitive use of foot or feet in operating machine control: Occasional operation of foot pedal to operate syringe pump for compounding IV solutions. Very little pressure required.

Environmental Factors & Special Hazards

• Environmental Factors (Time Spent):
• Inside hours: 8
• Outside hours: 0
• Temperature: Normal Range
• Lighting: Average
• Noise levels: Average
• Humidity: Normal Range
• Atmosphere: None
• Special Hazards: Preparing chemotherapy agents
• Protective Clothing Required: Special gloves, gown or sleeve protection, mask and possible goggles