CLINICAL CASE MANAGER GMHU

The MHU Clinical Case Manager combines advanced clinical skills with organizational skills to coordinate all aspects of the patient's treatment plan. Functions in the role of clinician, educator, liaison, and resource person. Establishes treatment goals and priorities in accordance with patient and organizational objectives in weekly staffing and case reviews. Participates in Utilization Review and unit performance improvement activities. Assists in the development of staff inservice training and ongoing follow-up and monitoring.

Essential Duties:

• Acts as a resource to unit leadership as necessary.
• Assumes responsibility for coordinating the treatment and discharge planning for mental health patients.
• Completes psycho/social assessment within 72 hours of admission on all assigned patients.
• Coordinates regularly scheduled treatment team staffing and case reviews providing input into the department, implementation and update of treatment plans.
• Demonstrates an understanding of the action and side effects of psychotropic medications.
• Performs certification and insurance reviews for assigned patients, as needed.
• Provides ongoing evaluation of patients' involvement/response to treatment.
• Provides regularly scheduled family intervention to assess, involve family/other in treatment and discharge planning.
• Serves as a liaison between physicians, team staff, and outpatient agencies, following confidentiality standards.
• Rotates weekends as needed.

Required Experience

• Minimum of 2 years of clinical experience working with mentally ill
• Demonstrates familiarity with short-term crisis intervention, understanding of individual psychotherapy, and family intervention
• Possess broad understanding of various theoretical perspectives in evaluating patient treatment needs and responses

Required Licensure/Education

• Bachelor's Degree in Social Work or Psychology required

Preferred Education

• Master's Degree in Social Work or Psychology preferred

Exposure/Sensory Requirements

Exposure to:

• Chemicals: Refer to MSDS sheets
• Video Display Terminals: Average
• Blood and Body Fluids: Overall, there is a minimal risk of exposure to blood and body fluid. Potential risk would be in the event of patient incontinence.
• TB or Airborne Pathogens: Minimal.

Sensory requirements (speech, vision, smell, hearing, touch):

• Speech: Required to communicate with patient/families/staff/doctors, coworkers, ancillary personnel and other department heads. Ability to ask for help. 
• Vision: Required to observe patients and their physical assessment, ability to read reports, ability to read machines.
• Smell: Helpful to note presence of incontinence, vomitus, blood; electrical/fire safety. 
• Hearing: Necessary to hear alarms, calls for help and to hear patient verbalizations.
• Touch: Necessary for writing, typing, filing

Activity/Lifting Requirements:

Percentage of time during the normal workday the employee is required to:

• Sit: 10%
• Twist: 4%
• Stand: 40%
• Crawl: 0%
• Walk: 25%
• Kneel: 1%
• Lift: 10%
• Drive: 0%
• Squat: 1%
• Climb: 1%
• Bend: 30%
• Reach above shoulders: 3%

The weight required to be lifted each normal workday according to the continuum described below:

• Up to 10 lbs: Frequently
• Up to 20 lbs: Frequently
• Up to 35 lbs: Frequently
• Up to 60 lbs: Occasionally
• Up to 75 lbs: Not Required
• Up to 100 lbs: Not Required
• Over 100lbs: Not Required

Describe and explain the lifting and carrying requirements:

• Lifting equipment - carry 25'- 150' waist high (IV bags, patient trays).
• Carry charts 25'- 150' waist high. 

Maximum consecutive time (minutes) during the normal workday for each activity:

• Sit: 30
• Twist: 15
• Stand: 60
• Crawl: 0
• Walk: 10
• Kneel: 0
• Lift: 5
• Drive: 0
• Squat: 2
• Climb: 1
• Bend: 15
• Reach above shoulders: 2

Repetitive use of hands (Frequency indicated):

• Simple grasp 10 lbs. Normal weight <5#.
• Pushing & pulling - 50-200 lbs: Occasionally
• Fine Manipulation: Typing in computer, medical/supply dispensing cabinet, using pens to chart

Leg Strength: 

• up to 50 lbs: Occasionally (repetitive use of foot or feet in operating machine control:)

Environmental Factors and Special Hazards:

Environmental Factors (Time Spent):

• Inside hours: 6-40
• Outside hours: 0
• Temperature: Normal Range
• Lighting: Average
• Noise levels: Average
• Humidity: Normal Range
• Atmosphere: Odors

Special Hazards:

• Protective Clothing Required: As required gloves, gowns, masks, goggles.