TEAM LEADER - HOUSEKEEPING (FT - Nights)

The Housekeeping Team Leader is responsible for overseeing and coordinating the daily operations of the housekeeping staff to ensure that all areas of the hospital are maintained to the highest standards of cleanliness, safety, and infection control. This role supervises the work activities of the Housekeeping personnel to effectively and efficiently maintain an acceptable level of cleanliness and improve aesthetic environment for Riverside HealthCare. This role involves supervising staff, managing schedules and timesheets, ensuring compliance with hospital policies, and addressing any issues that arise. The Housekeeping Supervisor also plays a key role in training and developing team members and supporting the overall effectiveness of the housekeeping department.

Essential Duties

• Supervise and coordinate the daily activities of housekeeping staff, including assigning tasks, monitoring performance, and ensuring adherence to cleanliness and safety protocols.
• Conduct regular inspections of patient rooms, public areas, and administrative offices to ensure compliance with hospital cleanliness standards and infection control practices.
• Provide leadership and guidance to housekeeping staff, offering training, support, and feedback to enhance performance and ensure high standards of service.
• Develop and maintain staff schedules, ensuring adequate coverage for all shifts and addressing any staffing issues or adjustments as needed.
• Monitor and manage inventory levels of cleaning supplies and equipment, ordering and restocking as necessary to maintain operational efficiency.
• Address and resolve any issues or complaints from staff, patients, or visitors related to housekeeping services in a professional and timely manner.
• Assist in the development and implementation of departmental policies, procedures, and safety protocols, ensuring compliance with hospital regulations and industry best practices.
• Oversee the proper handling and disposal of biohazardous waste, sharps, and other regulated materials in accordance with hospital guidelines.
• Conduct performance evaluations for housekeeping staff, providing constructive feedback and identifying areas for improvement and development.
• Coordinate with other hospital departments to address specific cleaning needs and ensure a clean, safe, and welcoming environment throughout the facility.
• Participate in departmental meetings, contributing to discussions on operational improvements, staff development, and overall departmental performance.
• Stay current with industry trends, new cleaning technologies, and safety regulations, and incorporate relevant information into departmental practices and training programs.
• Responsible for policy and procedure compliance.
• Demonstrates flexibility with assignments within professional scope/duties/licensure.

Required Experience

• Physical ability to perform tasks that involve standing, walking, bending, and lifting up to 50 pounds.
• Flexibility to work varying shifts, including evenings, weekends, and holidays as needed.
• Ability to handle sensitive information with discretion and maintain confidentiality.

Preferred Experience

• Minimum of 3-5 years of experience in housekeeping or environmental services, with at least 1-2 years in a supervisory or leadership role, preferably in a healthcare setting.
• Strong knowledge of cleaning techniques, infection control procedures, and the use of housekeeping equipment.
• Proven leadership and team management skills, with the ability to motivate and guide staff effectively.
• Excellent organizational and communication skills, with the ability to handle multiple tasks and priorities.
• Strong attention to detail and a commitment to maintaining high standards of cleanliness and safety.

Required Licensure/Education

• High school diploma or equivalent

Preferred Education

• Additional education or certification in environmental services, hospitality, or a related field is preferred.

Employee Health Requirements

Exposure/Sensory Requirements:

Exposure to: 

• Chemicals: Refer to MSDS Sheets
• Video Display Terminals: None
• Blood and Body Fluids: Daily exposure to blood and body fluids when collecting, transporting, treating and disposing of biohazard and regular trash.
• TB or Airborne Pathogens: Occasional exposure to TB or airborne pathogens during cleaning procedures.

Sensory requirements (speech, vision, smell, hearing, touch):

• Speech: Required to communicate with supervisor and patients.
• Vision: Ability to see soiled carpet, digital pager messages, assignments, etc..
• Smell: Ability to detect foul odors, helpful to note presence of electrical/fire safety.
• Hearing: Ability to hear alarms, voice pager messages, horns.
• Touch: Ability to feel heat or cold with hands.

Activity/Lifting Requirements

Percentage of time during the normal workday the employee is required to:

• Sit: 0%
• Twist: 5%
• Stand: 14%
• Crawl: 0%
• Walk: 36%
• Kneel: 3%
• Lift: 12%
• Drive: 5%
• Squat: 7%
• Climb: 4%
• Bend: 9%
• Reach above shoulders: 5%

The weight required to be lifted each normal workday according to the continuum described below:

• Up to 10 lbs: Continuously
• Up to 20 lbs: Continuously
• Up to 35 lbs: Continuously
• Up to 50 lbs: Continuously
• Up to 75 lbs: Frequently
• Up to 100 lbs: Frequently
• Over 100 lbs: Occasionally

Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.): Putting away supplies, sometimes overhead. Mops and brooms - carried 10', knee high; vacuums - carried 1', ankle high; chairs (35#) carried 10', waist high.

Maximum consecutive time (minutes) during the normal workday for each activity:

• Sit: 0
• Twist: 20
• Stand: 60
• Crawl: 0
• Walk: 150
• Kneel: 15
• Lift: 50
• Drive: 20
• Squat: 30
• Climb: 15
• Bend: 40
• Reach above shoulders: 20

Repetitive use of hands (Frequency indicated):

• Simple grasp up to 10 lbs. 
• Normal weight: 5-10# frequent
• Pushing & pulling Normal weight: <50#>
• Fine Manipulation: Wringing out cloths.

Repetitive use of foot or feet in operating machine control: Driving vehicle, light pressure

Environmental Factors & Special Hazards

Environmental Factors (Time Spent):

• Inside hours: 8
• Outside hours : 0
• Temperature: Extreme cold to extreme hot
• Lighting: Average
• Noise levels: Average
• Humidity: Normal Range
• Atmosphere: Odors
• Special Hazards: Mechanical, Electrical, Chemical - Bed controls, vacuums, floor equipment, steam sterilizer, autoclave, compactor, cleaning supplies/other chemicals
• Protective Clothing Required: Goggles, apron and gloves