SYSTEM ADMINISTRATOR - SQL AND APPLICATIONS

Riverside Healthcare is seeking a skilled and proactive IT System Administrator to join our Information Technology team in Kankakee, Illinois. This role is responsible for managing and supporting the organizations SQL servers, OnBase system, and some small applications. The IT System Administrator will also be part of a team responsible for managing and maintaining the organizations IT infrastructure, ensuring the availability, performance, and security of all systems and planning for growth. This includes the corporate datacenter and disaster data. This role is critical in supporting the hospitals mission to provide high-quality patient care through reliable and efficient technology.

Essential Duties

• SQL Support: Provide day to day support for SQL servers.
• OnBase Support: Serve as the subject matter expert for the OnBase system.
• Application Administration: Manage small applications. Manage and write scripts for secure SFTP.
• System Management: Administer and maintain data center systems, operating systems, and hardware. Monitor system performance, ensuring optimal efficiency and reliability. Perform general administration of Windows servers.
• User Support: Provide technical support to end-users, addressing hardware, software, and network issues in a timely and efficient manner. Assist ITS, Information Security, and Epic staff with troubleshooting issues.
• Technology Research: Research new technology and assist Systems and Data Center Manager in evaluating new technology. Stay informed on current trends and issues in healthcare, national and state-wide standards and regulations, and enterprise policies and procedures as related to healthcare information systems.
• Vendor Management: Collaborate with external vendors for the procurement, installation, and maintenance of IT equipment and services.
• Flexibility: Demonstrate flexibility with assignments within professional scope/duties/licensure. Perform maintenance and upgrades during off-hours, and provide coverage for 24x7 on-call support. Works above scheduled FTE, as needed, as a salaried professional.

Non-essential Duties

• Training and Development: Assist in training staff on new software and hardware as needed, ensuring they are proficient in using IT resources.
• Project Participation: Participate in IT projects and initiatives, providing technical expertise and support as required.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Riverside Healthcare offers a comprehensive suite of Total Rewards: benefits and nationally rated employee well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so your journey at and away from work is remarkable.  Our Total Rewards package includes:

Compensation

• Base compensation within the position’s pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift differential, on-call
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Required Experience

• 2-4 years experience in direct support of IT Technical Infrastructure components
• Strong documentation and communication skills

Preferred Education

• Bachelors degree in Computer Science or Business Administration preferred
• Microsoft, VMware, SQL, Citrix, Epic and/or RHEL certifications preferred

Employee Health Requirements

Exposure/Sensory Requirements:

Exposure to: 

• Chemicals: N/A
• Video Display Terminals: High
• Blood and Body Fluids: None
• TB or Airborne Pathogens: None.

Sensory requirements (speech, vision, smell, hearing, touch):

• Speech: Communicating via telephone, radio, to co-workers/public
• Vision: Read computer screens, driving, observing work site
• Smell: N/A
• Hearing: Communicating via telephone/radio, to co-workers/public; listening to equipment
• Touch: typing, filing

Activity/Lifting Requirements

Percentage of time during the normal workday the employee is required to:

• Sit: 10%
• Twist: 4%
• Stand: 40%
• Crawl: 0%
• Walk: 25%
• Kneel: 1%
• Lift: 10%
• Drive: 0%
• Squat: 1%
• Climb: 1%
• Bend: 30%
• Reach above shoulders: 3%

The weight required to be lifted each normal workday according to the continuum described below:

• Up to 10 lbs: Frequently
• Up to 20 lbs: Frequently
• Up to 35 lbs: Occasionally
• Up to 60 lbs: Not Required
• Up to 75 lbs: Not Required
• Up to 100 lbs: Not Required
• Over 100 lbs: Not Required

Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.): Carrying supplies, equipment, files

Maximum consecutive time (minutes) during the normal workday for each activity:

• Sit: 30
• Twist: 15
• Stand: 60
• Crawl: 0
• Walk: 30
• Kneel: 10
• Lift: 20
• Drive: 0
• Squat: 5
• Climb: 10
• Bend: 10
• Reach above shoulders: 5

Repetitive use of hands (Frequency indicated): Frequent

• Simple grasp normal weight: up to 15lbs.; 
• Normal weight 5-10 lbs Frequently
• Pushing & pulling Normal weight: <50 lbs Occasionally
• Fine Manipulation: Computer keyboard; telephone keyboard; calculator; calibrating equipment.

Repetitive use of foot or feet in operating machine control: Driving, operating heavy equipment, Occasionally

Environmental Factors & Special Hazards

Environmental Factors (Time Spent):

• Inside hours: 8
• Outside hours: 0
• Temperature: Normal Range
• Lighting: Average
• Noise levels: Average
• Humidity: Normal Range
• Atmosphere: Normal

Special Hazards: High voltage, dangerous machinery, aggressive patients

Protective Clothing Required: None