APPLICATION COORDINATOR EPIC CHARGEMASTER

Riverside Healthcare is seeking a highly skilled and detail-oriented Application Coordinator with expertise in Epic Chargemaster to join our dynamic team in Kankakee, Illinois. The ideal candidate will be responsible for the effective management and optimization of the Epic Chargemaster application, ensuring accurate and efficient charge capture processes across our healthcare system. This role is pivotal in supporting our mission to provide high-quality care by maintaining compliance, optimizing revenue generating workflows, and enhancing overall system functionality

Essential Duties

Epic Chargemaster Management:

• Oversee the implementation, maintenance, and optimization of the Epic Chargemaster application.
• Ensure accurate and timely updates to the Chargemaster to reflect changes in regulatory requirements, coding practices, new service and payer policies.
• Collaborate with clinical and financial staff to ensure accurate charge capture and billing processes.

System Integration and Support:

• Coordinate with IT and application support teams to resolve system issues and implement enhancements.
• Conduct regular system audits and analyses to identify and address discrepancies or inefficiencies.
• Managing, updating and resolving IT tickets for chargemaster. 
• Provide end-user training and support to ensure effective utilization of the Epic Chargemaster system.

Regulatory Compliance:

• Stay abreast of relevant regulations and industry standards to ensure compliance with federal, state, and payer requirements.
• Implement and monitor internal controls to safeguard against billing errors and compliance issues.

Data Analysis and Reporting:

• Generate and analyze reports to monitor charge capture accuracy, revenue integrity, and overall system performance.
• Use data-driven insights to recommend improvements and drive operational efficiencies.

Collaboration and Communication:

• Act as a liaison between clinical departments, billing teams, and IT to facilitate effective communication and problem resolution.
• Participate in interdisciplinary meetings and contribute to strategic planning initiatives related to charge capture and revenue cycle management.

Non-essential Duties

Project Management:

• Assist in the management of special projects related to charge capture and Epic Chargemaster enhancements as needed.

Documentation:

• Maintain up-to-date documentation of system configurations, procedures, and best practices.

Professional Development:

• Attend relevant training sessions and workshops to stay current with industry trends and advancements in Epic applications.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Riverside Healthcare offers a comprehensive suite of Total Rewards: benefits and nationally rated employee well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so your journey at and away from work is remarkable.  Our Total Rewards package includes:

Compensation

• Base compensation within the position’s pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift differential, on-call
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Preferred Experience

• Minimum of 3 years of experience working with Epic systems, specifically in Chargemaster management or similar roles.
• Experience with charge capture, billing processes, and regulatory compliance within a healthcare setting.
• Strong analytical and problem-solving skills with the ability to manage multiple tasks and priorities effectively.
• Excellent communication and interpersonal skills, with the ability to work collaboratively across departments.
• Proficiency in Epic applications, Microsoft Office Suite, and other relevant software tools.
• Knowledge of APC, CPT, HCPC, ICD modifier and Rev Code preferred. 

Required Licensure/Education

• High school diploma or equivalent required.
• Epic certification in Chargemaster or related module(s) required within 6 months of hirer, maintaining certification thereafter. 

Preferred Education

• Bachelors degree in Health Information Management, Healthcare Administration, Computer Science, or a related field preferred.
• Additional certifications such as Certified Professional Coder (CPC) or Certified Revenue Cycle Specialist (CRCS) preferred.

Employee Health Requirements

Exposure/Sensory Requirements:

Exposure to: 

• Chemicals: None 
• Video Display Terminals: Extreme 
• Blood and Body Fluids: None 
• TB or Airborne Pathogens: None. 

Sensory requirements (speech, vision, smell, hearing, touch):

• Speech: Needed for presentations/training, telephone communication, facilitate meetings. 
• Vision: Needed to read memos and literature. 
• Smell: N/A 
• Hearing: Needed for telephone communications, meetings, and listening to employee concerns. 
• Touch: Need to write, do computer entry, filing. 

Activity/Lifting Requirements: 

Percentage of time during the normal workday the employee is required to:

• Sit: 85% 
• Twist: 0% 
• Stand: 5% 
• Crawl: 0% 
• Walk: 5% 
• Kneel: 0% 
• Lift: 2% 
• Drive: 0% 
• Squat: 1% 
• Climb: 0% 
• Bend: 1% 
• Reach above shoulders: 1% 

The weight required to be lifted each normal workday according to the continuum described below:

• Up to 10 lbs: Occasionally 
• Up to 20 lbs: Occasionally 
• Up to 35 lbs: Not Required 
• Up to 50 lbs: Not Required 
• Up to 75 lbs: Not Required 
• Up to 100 lbs: Not Required 
• Over 100 lbs: Not Required 

Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.): Lifting is not usually required. 

Maximum consecutive time (minutes) during the normal workday for each activity:

• Sit: 408 
• Twist: 0 
• Stand: 24 
• Crawl: 0 
• Walk: 24 
• Kneel:0 
• Lift: 9 
• Drive: 0 
• Squat: 8 
• Climb: 0 
• Bend: 8 
• Reach above shoulders: 4 
• Repetitive use of hands (Frequency indicated): Simple grasp up to 10 lbs. Normal weight: 5- 10# frequent 
• Pushing &pulling Normal weight: 
• Fine Manipulation: Terminal entry, calculator. 
• Repetitive use of foot or feet in operating machine control: None 

Environmental Factors & Special Hazards:

• Environmental Factors (Time Spent):
• Inside hours: 40 
• Outside hours : 0 
• Temperature: Normal Range 
• Lighting: Average 
• Noise levels: Average 
• Humidity: Normal Range 
• Atmosphere: Dust &Poor Ventilation 
• Special Hazards: 
• Protective Clothing Required: None